Shop page
A free public page for your customers at mobilat.shop/your-name, with your items, branches, WhatsApp ordering and repair tracking.
Your shop page is a public web page at mobilat.shop/your-name. Customers can see what you sell, find your branches, order on WhatsApp, and check on a device they left for repair.
Where to find it
Go to Settings → Public shop page.
Changing the page needs the Change shop settings permission. The shop page isn't available on the Wallets plan.
Before you turn it on
The page can't go on until these are filled in under Contact:
- Phone number
- Governorate
- City / area
- Street address
These are the same phone and address printed on your receipts, so changing them here changes them in Settings too. You also need a page name.
Turn the page on
Pick your page name
In Your page name, type a name in English, like your shop name (for example shark or elnour-mobile). Only lowercase letters, numbers and dashes are allowed. You'll see Available, Taken or Invalid format as you type. Some words are reserved for Mobilat's own pages and can't be used.
Fill in the contact details
Fill in the phone and address under Contact. Adding a Google Maps link is optional (see how to copy a Maps link).
Turn on the switch
Turn on Page is on. The switch saves right away, and you'll see Page is on. If something required is missing, you'll be told what to fill in first.
When the page is off, the link shows "not found".
Only the Page is on switch saves by itself. For every other change on this page, tap Save in the bar at the bottom of the screen (or Discard to undo).
Images
Under Images, upload a Logo (square) and a Cover (runs wide across the top). Both are optional. The logo is the same one used on receipts.
Social media
Paste a link to your page and Mobilat recognises the platform: WhatsApp, Facebook, Messenger, Instagram or Telegram. Tap Add. You can have one link per platform, and adding a new one replaces the old one.
What customers see
Under What customers see:
- Prices: when off, customers ask about the price on WhatsApp.
- In stock / sold out: shows whether an item is available, never the quantities.
- Repair tracking: customers enter their ticket number and phone to see their device's status.
Costs, quantities, spare parts and customer data never show on the page.
Page details
- WhatsApp number: orders arrive here. If empty, the shop phone is used.
- About the shop: a short line about what you offer.
- Opening hours
Hide an item from the page
Every item you sell appears on the page by default. To hide one, open the item and turn off Show on the shop page. This switch only appears when your shop page is on. See Items.
Share your page
Once the page is live, a card at the top shows the link with buttons to Open, Copy link, and QR to print. Print the QR code and put it on your counter so customers can scan it.
What customers can do
- Search your items and filter by category.
- Tap Order on WhatsApp on an item to send you a ready message with its name and price, or Ask about it if it's sold out.
- Tap WhatsApp us, call you, or open each branch on the map.
- Check a repair: they enter the Ticket # and their phone and see the status, such as Received, Being fixed or Ready for pickup.
- Switch the page between Arabic and English.