My account
Your name, phone, photo, language, password, and signing out.
My account is your own profile: how you appear to your team, the app's language, and your password. Everyone has one, whatever their role.
Where to find it
Tap your name or photo to open the account menu, then My account. You can also go to Settings → My account.
Your details
Under My details:
- Photo: tap Choose to upload a photo, or Remove to take it off. It saves right away and shows in the account menu.
- Your name (required)
- Your phone
Tap Save after changing the name or phone.
Below that you'll see Sign-in (the email or phone number you sign in with) and your role in the shop.
If you sign in with a phone number, the phone field here is for contact only. Your sign-in number is managed by the shop owner.
Language
Under Language, pick عربي or English. The app reloads in that language, and Mobilat remembers your choice. You can also switch it quickly from the account menu.
Change password
Type the new password
Under Change password, fill in New password (at least 6 characters).
Repeat it
Type it again in Repeat it.
Save
Tap Change password. The new password must be different from the old one.
Sign out
- Sign out of this device: signs you out here only.
- Sign out everywhere: signs you out on every phone and computer, including this one.
Lost a phone or shared your password? Sign out everywhere, then change your password.
Forgot your password
If you sign in with email:
Ask for a link
On the sign-in page, tap Forgot?. Enter your Email and tap Send link.
Open the email
You'll see We sent you a link. Open the email and tap the link.
Choose a new password
On Choose a new password, fill in New password and Repeat it, then tap Save and sign in.
If the link was already used or has expired, you'll be asked to request a new one.
Staff who sign in with a phone number and haven't linked an email can't reset their password by email. The shop owner sends them a new password link from the Team page. See Team and roles.